When You No-Show

DeKalb Women’s Specialists eagerly anticipates the arrival of our patients for their appointments. In an effort to ensure that our patients keep their appointments, we give a courtesy call to all patients two days in advance. A two-day notice enables patients who have forgotten about their appointments to make work and childcare arrangements.

Although a courtesy call is made, the patient is ultimately responsible for keeping her appointment. When a patient no-shows and does not contact the office in advance, other patients miss the opportunity to see the provider. We all have experienced the frustration of not being able to see the doctor when we need to!

You, the patient, can help us improve the customer service we extend to other patients (a courtesy from which you, too, will benefit) by contacting us 24 hours before your appointment if you must cancel.